Payments & Refunds
đź’¸ Payments & Refunds
- Accepted Payment Methods
- All major cryptocurrencies (e.g., Bitcoin, Ethereum, Litecoin, USDT, etc.) via our official address only.
- PayPal (Friends & Family only – Goods & Services are not supported). No notes, descriptions, or memo fields permitted.
- Transaction Processing & Fees
- Crypto payments require network confirmations (typically 3–6 blocks) before your slot is secured.
- Buyers cover any blockchain or PayPal fees; Safetown does not absorb third‑party transaction costs.
- Service fees (if any) are disclosed at checkout and are final once the order is placed.
- Refund Eligibility & Procedure
- No refunds will be issued unless Safetown is at fault (e.g., duplicate charges, system errors, or undelivered content due to our platform malfunction).
- To request a refund for an eligible issue, open a support ticket within 24 hours of purchase. Provide your order ID, transaction hash (for crypto), or PayPal receipt [ issue at our end ].
- All refund decisions are at Safetown’s discretion and will be processed within 5 business days if approved.
- Price Finality & Conduct
- Listed prices are absolute. Attempts to negotiate, beg, or guilt‑trip staff or other users over pricing will result in a warning or immediate ban.
- Any form of harassment, intimidation, or retaliation against staff or customers over payment issues is strictly forbidden.
- Chargebacks & Fraud
- Chargebacks, disputed payments, or any attempt at fraudulent reversal will trigger:
- Automatic blacklisting of your account.
- Reporting to relevant payment networks and, if applicable, crypto‑exchange fraud teams.
- Potential legal action in cases of severe fraud.
- Cancellations & Modifications
- Once paid, no cancellations can be made unless we failed to deliver the respective product.
- If you underpay for the desired product then we don't offer any type of refund, rather you need to pay us the required amount to get your product.
- Tax & Compliance
- Buyers and sellers are responsible for any applicable taxes, duties, or reporting obligations in their jurisdictions.
- Safetown does not withhold or remit taxes on your behalf.
- Prohibited Activities
- Selling illegal goods/services, pirated or copyrighted content without permission, or any content banned by law.
- Attempting to manipulate exchange rates, exploit vulnerabilities in our payment system, or use stolen payment credentials.
By completing a purchase on Safetown, you agree to abide by these rules. Violations may result in temporary suspension, permanent ban, or slot revoke.